Privacy Policy

This Privacy Policy describes how Playme Studio ("Playme", "we", "us") collects, uses, and protects information when you visit this website or play our games — whether on this website or on third-party platforms where our games are distributed (such as Yandex Games, CrazyGames, MSN Games, and others).

This Privacy Policy applies only to our online activities. It does not apply to information collected offline or through channels other than our website and games.

If you have any questions or need additional information about this Privacy Policy, please contact us at support@playme-studio.com.

1. Information We Collect

Information you provide

Any personal information that we ask you to provide will be clearly explained at the time we request it, including the reasons why we are asking for it.

If you contact us directly (for example, via our support form or by email), we may receive additional information such as your name, email address, the contents of your message and/or attachments, and any other information you choose to provide.

Information collected automatically

When you play our games, we may automatically collect:

• Gameplay data — progress, saves, scores, in-game events, and settings;
• Technical data — device type, operating system, browser type, screen size, and language;
• Approximate location data (such as country), derived from your IP address;
• Session data — session length and frequency.

Platform account identifiers

When you play our games on a distribution platform while logged in to that platform, we may receive a game-specific account identifier associated with your platform account. We use this identifier only to provide and personalize gameplay — for example, saving progress, unlocking in-game features, or maintaining session data across visits.

We do not use this identifier for marketing, advertising, or promotional purposes. It is not shared with third parties except where necessary to operate and maintain the gameplay experience.

2. How We Use Your Information

• To provide, operate, and maintain our website and games;
• To improve, personalize, and expand gameplay features;
• To understand and analyze how users interact with our games;
• To develop new features, services, and functionality;
• To communicate with users for support and important updates;
• To detect, prevent, and address fraud or abuse;
• To support moderation and improve the player experience;
• To comply with legal obligations.

3. Legal Bases for Processing (EEA/UK Users)

Where the General Data Protection Regulation (GDPR) or UK GDPR applies, we process personal data on the following legal bases:

• Performance of a contract — to provide the games and features you request, such as saving your progress;
• Legitimate interests — to analyze and improve our games, ensure security, and prevent fraud and abuse, where these interests are not overridden by your rights;
• Consent — where required, for example for certain cookies or similar technologies; you may withdraw consent at any time;
• Legal obligation — where processing is necessary to comply with applicable law.

4. Analytics

We use GameAnalytics to better understand how players interact with our games and to improve the gameplay experience. GameAnalytics may collect information such as gameplay events, progression data, device type, operating system, general location data (such as country), and session length or frequency.

This information is used for analytics and game improvement purposes only. You can review the GameAnalytics privacy documentation at their website. For analytics-related questions, contact us at support@playme-studio.com.

5. Log Files

Our website and games may use log files as part of standard hosting and operational procedures. These log files may include:

• IP addresses;
• Browser type;
• Internet Service Provider (ISP);
• Date and time stamps;
• Referring and exit pages;
• Number of clicks;
• In-game chat messages, where applicable, for moderation and abuse prevention.

This information is used for analytics, administration, security, moderation, and service improvement, and is not combined with other data to directly identify you, except where necessary for security, moderation, or legal compliance.

6. Cookies and Local Storage

Our website and games may use cookies and similar technologies (such as browser local storage) to store information like user preferences, game progress, and interactions. This helps optimize your experience by adapting content and functionality to your device and settings.

Where required by law, cookies that are not strictly necessary are used only with your consent. You can manage or delete cookies and local storage at any time through your browser settings; note that clearing this data may reset your game progress. Distribution platforms may also operate their own consent mechanisms for their sites.

7. Third-Party Platforms and Services

Our games are distributed and operated through third-party platforms and services, including game portals and analytics providers. These platforms may independently collect and process data — for example, to manage accounts, cloud saves, payments, or to display advertising — in accordance with their own privacy policies.

We do not control and are not responsible for the data practices of third-party platforms. We encourage you to review the privacy policy of any platform or service you use in connection with our games.

8. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy — for example, for as long as needed to maintain your game progress, comply with legal obligations, resolve disputes, and enforce our agreements. Aggregated or anonymized data that cannot identify you may be retained for longer periods.

9. Security

We use reasonable technical and organizational measures designed to protect the information we process. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. International Data Transfers

Our games are available worldwide, and information we collect may be processed in countries other than your own. Where required, we rely on appropriate safeguards for such transfers, such as standard contractual clauses or transfers to countries with an adequate level of data protection.

11. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data.

For users in the European Economic Area and the United Kingdom (GDPR / UK GDPR)

• The right to access your personal data;
• The right to request correction of inaccurate data;
• The right to request erasure under certain conditions;
• The right to restrict processing under certain conditions;
• The right to object to processing under certain conditions;
• The right to data portability under certain conditions;
• The right to withdraw consent at any time, where processing is based on consent;
• The right to lodge a complaint with your local data protection supervisory authority.

For California residents (CCPA/CPRA)

• The right to know the categories and specific pieces of personal information we collect;
• The right to request deletion of personal information;
• The right to request correction of inaccurate personal information;
• The right to opt out of the sale or sharing of personal information — note that we do not sell or share personal information as defined by the CCPA/CPRA;
• The right not to be discriminated against for exercising your privacy rights.

To make a privacy-related request, please contact support@playme-studio.com. We may need to verify your identity before fulfilling your request, and we will respond within the timeframes required by applicable law.

12. Children's Privacy

Protecting children's privacy online is important to us. We do not knowingly collect personally identifiable information from children under the age of 13, or under the applicable minimum age in your jurisdiction where it is higher (up to 16 in some EEA countries).

If you believe that a child has provided personal information through our website or games, please contact us immediately at support@playme-studio.com, and we will take reasonable steps to promptly remove such information from our records.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page shows the latest revision. We encourage you to review this page periodically. Material changes will be indicated by updating that date, and where required by law we will provide additional notice.

14. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy, you can contact us at support@playme-studio.com.